The 'Retail Sales Associate' program prepares students for on the
floor job of a retail store which includes constantly interacting with
customers, giving specialized services, demonstrating product
functioning, helping to maximize business, etc. Sales Associates are
extremely important for generating sales and earning revenue for a
retail store as they are the interface with whom customers interact
before making a purchase decision.
The training program covers:
- Demonstrating products to customers
- Helping customers choose right products
- Providing specialist support to customers facilitating purchases
- Resolving customer concerns
- Maximizing sales of goods & services
- Providing personalized sales & post-sales service support
- Processing credit applications for purchases
- Keeping the store secure and maintaining health and safety factors of the store
- Creating a positive image of self & organization in the customers mind
- Organizing the delivery of reliable service
- Improving customer relationship
- Continuously improvement the service
- Working effectively in a team
- Working effectively in the organization
Eligibility:
- Age: Minimum 18 years
- Qualification: Class X (10) pass
Duration: 1 month
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